Owe Back Taxes?

I have been calling 1-800-829-1040, which is the number for IRS customer service, but when I call, it doesnt give me an option to speak to a customer service rep. I need to speak to them, does anyone know how to actually speak to them?

1. T says:

   February 4, 2010 at 3:11 am

   866-234-2942 and than just stay on the line or press opt #2 than keep pressing 0…
2. rd d says:

   February 4, 2010 at 3:43 am

   If you dial that number and don’t say or press any button prompted, a person will eventually come on line. In other words, ignore all the prompts. Sounds counter intuitive, but it works.
3. John Scott says:

   February 4, 2010 at 3:52 am

   Good question! I actually work for the IRS and when I called the number the other day to inquire about MY rebate I got confused. The quickest way is to choose option 2, then the option that fits your situation.